Terms and Conditions
Introduction
These Terms and Conditions (“Terms”) govern your use of the website located at https://omegatrove.com and any services provided by Omega Trove LLC, doing business as Omega Trove Consulting (“Company,” “we,” “us,” or “our”). By accessing our website or engaging our services, you (“Client,” “you,” or “your”) agree to be
bound by these Terms. If you do not agree with any part of these Terms, please do not
use our website or services.
1. Company Information
Omega Trove LLC (Omega Trove Consulting)
2431 Aloma Ave #124
Winter Park, FL 32792
United States
Phone: (407) 978-6811
Email: info@omegatrove.com
Website: https://omegatrove.com
Omega Trove Consulting is a full-service digital marketing and branding agency providing web design, local SEO, branding, paid advertising, social media
management, business automation, AI employee solutions, and business consultation services to businesses across Central Florida and beyond.
2. Acceptance of Terms
By visiting our website, submitting a contact form, booking a consultation, or entering into a service agreement with us, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.
These Terms apply to all visitors, users, and clients of Omega Trove Consulting. We reserve the right to update these Terms at any time, and your continued use of our website or services after any changes constitutes your acceptance of the revised Terms.
3. Services
Omega Trove Consulting offers the following services, subject to individual service agreements and proposals:
| Service Category | Description |
|---|---|
| Web Design & Development | Custom website design, development, and optimization |
| Google Maps & Local SEO | Google Business Profile management and local search optimization |
| Branding & Creative Design | Logo design, brand identity, and creative asset development |
| Social Media Management | Content creation, scheduling, and community management |
| Paid Ads / Media Buying | Google Ads, Meta Ads, and other paid advertising campaigns |
| Search Engine Optimization | On-page, off-page, technical SEO, GEO, and AEO |
| Online Store Design & Management | E-commerce setup, design, and ongoing management |
| Business Consultation | Strategic planning, growth strategy, and business advisory |
| Business Automation & Integrations | Workflow automation and third-party tool integrations |
| AI Employee Solutions | AI-powered customer service and lead qualification systems |
The specific scope, deliverables, timeline, and pricing for each service will be outlined in a separate written proposal or service agreement. In the event of any conflict between these Terms and a signed service agreement, the service agreement shall control.
4. Client Responsibilities
To enable Omega Trove Consulting to deliver services effectively, you agree to:
- – Provide Accurate Information. You will provide complete, accurate, and up-to-date information about your business, goals, and requirements. You are responsible for notifying us promptly of any changes to this information.
- – Timely Feedback and Approvals. You will review deliverables and provide feedback or approvals within the timeframes specified in your service agreement. Delays in feedback may result in project timeline adjustments.
- – Content and Assets. Unless otherwise agreed, you are responsible for providing all content, images, logos, and other materials needed for your project. You represent and warrant that you own or have the necessary rights to all materials you provide to us.
- – Compliance. You agree to use our services only for lawful purposes and in compliance with all applicable federal, state, and local laws and regulations.
- – Account Security. If we provide you with access to any platforms, dashboards, or accounts as part of our services, you are responsible for maintaining the
confidentiality of your login credentials.
5. Payment Terms
5.1 Fees and Invoicing
All fees for services are outlined in your service proposal or agreement. Invoices are due upon receipt unless otherwise specified in writing. We reserve the right to adjust pricing with reasonable advance notice for ongoing retainer services.
5.2 Late Payments
Payments not received within the due date specified on the invoice may be subject to a late fee of 1.5% per month (or the maximum rate permitted by law, whichever is less) on the outstanding balance. We reserve the right to pause or suspend services on accounts with outstanding balances.
5.3 Refund Policy
Due to the nature of digital marketing and consulting services, all payments are generally non-refundable once work has commenced. Refund requests will be evaluated on a case-by-case basis at our sole discretion. Any approved refunds will be issued within 14 business days.
5.4 Disputed Charges
If you believe an invoice contains an error, you must notify us in writing within 10 business days of the invoice date. Failure to dispute a charge within this period constitutes acceptance of the invoice.
6. Intellectual Property
6.1 Ownership of Deliverables
Upon receipt of full payment for a project, Omega Trove Consulting transfers to you all rights, title, and interest in the final deliverables specifically created for you under a service agreement, including website designs, logos, and written content, to the extent permitted by law.
6.2 Our Pre-Existing Materials
We retain ownership of all pre-existing intellectual property, including templates, frameworks, tools, methodologies, proprietary processes, and software used in the delivery of services. Nothing in these Terms grants you any rights to our proprietary tools or systems beyond what is necessary to use the deliverables we provide.
6.3 Third-Party Materials
Some deliverables may incorporate third-party materials such as stock images, fonts, or software licensed for your use. We will inform you of any such materials and their applicable license terms. You are responsible for complying with those license terms.
6.4 Portfolio and Case Studies
Unless you request otherwise in writing, we reserve the right to display work completed for you in our portfolio, website, social media, and marketing materials as examples of our work.
7. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the business relationship that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.
8. Results and Performance Disclaimer
Digital marketing results, including but not limited to search engine rankings, website traffic, lead generation, and advertising performance, are inherently variable and cannot be guaranteed. While we apply proven strategies and industry best practices, we make no warranties or representations regarding specific results. Factors outside our control, including search engine algorithm changes, market conditions, and competitor activity, may affect outcomes.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Omega Trove Consulting, its officers, directors, employees, agents, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of business opportunities, or reputational harm, arising out of or related to your use of our website or services, even if we have been advised of the possibility of such damages.
Our total cumulative liability to you for any claims arising under or related to these Terms or our services shall not exceed the total fees paid by you to Omega Trove Consulting in the three (3) months immediately preceding the event giving rise to the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Omega Trove Consulting and its officers, directors, employees, agents, and contractors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of our website or services; (b) your violation of these Terms; © your violation of any applicable law or regulation; or (d) any content or materials you provide to us that infringe the rights of any third party.
11. Termination
11.1 Termination by Client
You may terminate a service agreement by providing written notice as specified in your individual service agreement. Termination fees or notice periods may apply as outlined in your agreement.
11.2 Termination by Omega Trove Consulting
We reserve the right to suspend or terminate services at any time if: (a) you fail to make timely payment; (b) you breach any material term of these Terms or your service agreement; © you engage in abusive, threatening, or unlawful conduct toward our team; or (d) we determine, in our sole discretion, that continuing the relationship is not feasible.
11.3 Effect of Termination
Upon termination, all outstanding fees become immediately due and payable. We will provide you with any completed deliverables for which full payment has been received. Access to any accounts, platforms, or tools managed on your behalf will be transferred or revoked as appropriate.
12. SMS and Electronic Communications
By providing your contact information and engaging with our services, you consent to receive electronic communications from us, including emails and SMS/text messages, as described in our Privacy Policy. You may opt out of marketing SMS messages at any time by replying STOP to any text message. You may opt out of marketing emails by clicking the unsubscribe link in any email.
13. Website Use
13.1 Permitted Use
You may access and use our website for lawful informational and business purposes only. You agree not to use our website to transmit any harmful, offensive, or unlawful content, or to attempt to gain unauthorized access to any part of our systems.
13.2 Accuracy of Information
While we strive to keep the information on our website accurate and up to date, we make no warranties regarding the completeness, accuracy, or reliability of any content on our website. Content is provided for general informational purposes only and should not be relied upon as professional legal, financial, or business advice.
13.3 Third-Party Links
Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
14. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising out of or related to these Terms or our services shall first be attempted to be resolved through good-faith negotiation between the parties.
If a dispute cannot be resolved through negotiation within 30 days, the parties agree to submit the dispute to binding arbitration in Orange County, Florida, in accordance with the rules of the American Arbitration Association (AAA). The decision of the arbitrator shall be final and binding. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm.
You agree to waive any right to participate in a class action lawsuit or class-wide arbitration against Omega Trove Consulting.
15. Entire Agreement
These Terms, together with our Privacy Policy and any signed service agreements or proposals, constitute the entire agreement between you and Omega Trove Consulting with respect to the subject matter herein and supersede all prior and contemporaneous agreements, representations, and understandings.
16. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
17. Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be made in writing and signed by an authorized representative of Omega Trove Consulting.
18. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Omega Trove LLC (Omega Trove Consulting)
2431 Aloma Ave #124
Winter Park, FL 32792
📞 (407) 978-6811
📧 info@omegatrove.com
🌐 https://omegatrove.com/