Privacy Policy | Protecting Your Rights and Information
Introduction
Welcome to Omega Trove Consulting (“Omega Trove”, “we”, “our”, “us”). Omega Trove LLC, doing business as Omega Trove Consulting (“Company,” “we,” “us,” or “our”), is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://omegatrove.com, contact us by phone or email, or engage with our marketing and consulting services.
By accessing our website or providing us with your personal information, you agree to the terms of this Privacy Policy. If you do not agree with the terms stated here, please discontinue use of our website and services.
1.Who We Are
Omega Trove LLC (Omega Trove Consulting)
2431 Aloma Ave #124
Winter Park, FL 32792
United States
Phone: (407) 978-6811
Email: info@omegatrove.com
Website: https://omegatrove.com
Omega Trove Consulting is a full-service digital marketing and branding agency serving businesses across Central Florida, including Orlando, Winter Park, Altamonte Springs, Maitland, Casselberry, Lake Mary, Apopka, Sanford, Oviedo, Kissimmee, and surrounding areas.
2.Information We Collect
We collect information that you voluntarily provide to us and information that is automatically collected when you interact with
our website or communications.
2.1 Information You Provide Directly
When you fill out a contact form, book a consultation, request a quote, or otherwise communicate with us, we may collect:
- – Full name
- – Email address
- – Phone number (including mobile number for SMS communications)
- – Business name and type
- – Physical address or service location
- – Details about your business goals, challenges, and project scope
- – Payment information (processed securely through third-party payment
processors)
2.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- – IP address and approximate geographic location
- – Browser type and version
- – Device type and operating system
- – Pages visited and time spent on each page
- – Referring URLs (how you arrived at our site)
- – Cookies and similar tracking technologies
2.3 Information from Third Parties
We may receive information about you from third-party sources such as Google Analytics, Google Ads, Meta (Facebook/Instagram) Ads, and other advertising or analytics platforms you interact with in connection with our services.
3. How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Description |
|---|---|
| Service Delivery | To provide digital marketing, web design, SEO, branding, and consulting services you have requested |
| Communication | To respond to inquiries, send service updates, and communicate about your project |
| SMS Messaging | To send appointment reminders, service updates, and promotional messages via text (with your consent) |
| Marketing | To send newsletters, promotional offers, and relevant content about our services |
| Analytics & Improvement | To analyze website usage and improve our website, services, and user experience |
| Legal Compliance | To comply with applicable laws, regulations, and legal obligations |
| Billing & Payments | To process payments and maintain accurate financial records |
| Business Operations | To manage client relationships, schedule consultations, and administer our business |
4. SMS / Text Message Communications
Omega Trove Consulting may send you text messages (SMS/MMS) for the following purposes:
- – Appointment confirmations and reminders
- – Project status updates and notifications
- – Promotional offers and marketing messages related to our services
- – Responses to inquiries you submit via our website or phone
4.1 Consent
By providing your mobile phone number and opting in to receive text messages
from Omega Trove Consulting, you expressly consent to receive SMS/MMS
messages from us. Consent to receive SMS messages is not a condition of purchasing any product or service.
You may opt in to SMS communications by:
- – Checking the SMS consent box on our contact or booking forms
- – Texting a designated keyword to our business number
- – Verbally agreeing to receive SMS messages when speaking with our team
4.2 Message Frequency
Message frequency will vary depending on your engagement with our services. You may receive up to 4–8 messages per month for marketing purposes, with additional transactional messages as needed for active projects.
4.3 Message and Data Rates
Message and data rates may apply. Please check with your mobile carrier for details on your plan’s messaging rates.
4.4 How to Opt Out
You may opt out of SMS communications at any time by:
- – Replying STOP to any text message you receive from us
- – Contacting us at info@omegatrove.com with your opt-out request
- – Calling us at (407) 978-6811
After opting out, you will receive one final confirmation message, and no further SMS messages will be sent unless you re-subscribe.
4.5 Help
If you need assistance, reply HELP to any of our text messages or contact us directly at info@omegatrove.com or (407) 978-6811.
4.6 No Sharing of SMS Consent Data
We do not sell, rent, share, or transfer your mobile phone number or SMS consent data to third parties for their own marketing purposes. Your phone number and SMS opt-in information will only be used by Omega Trove Consulting to communicate
with you directly.
5.Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytics data.
5.1 Types of Cookies We Use
Essential Cookies are necessary for the website to function properly and cannot be disabled. They enable core functionality such as security, network management, and accessibility.
Analytics Cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use tools such as Google Analytics for this purpose.
Marketing Cookies are used to deliver relevant advertisements and track the effectiveness of our advertising campaigns across platforms such as Google Ads and Meta Ads.
5.2 Managing Cookies
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more information on managing cookies, visit www.allaboutcookies.org.
6.How We Share Your Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
Service Providers: We work with trusted third-party vendors who assist us in operating our website, processing payments, sending communications, and delivering services. These providers are contractually obligated to protect your information and may only use it to perform services on our behalf.
Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any such change.
With Your Consent: We may share your information with third parties when you have given us explicit permission to do so.
7. Third-Party Services and Links
Our website may contain links to third-party websites, tools, and services, including but not limited to Google, Meta, and other platforms. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party services you access through our website.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, maintain our business records, and comply with applicable legal obligations. When your information is no longer needed, we will securely delete or anonymize it.
9. Data Security
We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
10. Children’s Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at info@omegatrove.com and we will take steps to delete such information.
11. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
Access: You may request a copy of the personal information we hold about you.
Correction: You may request that we correct inaccurate or incomplete information.
Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
Opt-Out of Marketing: You may opt out of receiving marketing emails at any time by clicking the “unsubscribe” link in any email we send, or by contacting us directly.
Opt-Out of SMS: You may opt out of SMS messages at any time by replying STOP to any text message.
To exercise any of these rights, please contact us at:
Email: info@omegatrove.com
Phone: (407) 978-6811
Mail: 2431 Aloma Ave #124, Winter Park, FL 32792
12. Florida Privacy Rights
As a Florida-based business, Omega Trove Consulting complies with applicable Florida privacy laws. Florida residents may have additional rights under the Florida Digital Bill of Rights (FDBR) and other applicable state statutes. If you are a Florida resident and wish to exercise any rights under applicable Florida privacy law, please contact us using the information above.
13. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To submit a privacy request, contact us at info@omegatrove.com.
14. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Omega Trove LLC (Omega Trove Consulting)
2431 Aloma Ave #124
Winter Park, FL 32792
📞 (407) 978-6811
📧 info@omegatrove.com
🌐 https://omegatrove.com/